Terms of service

Astonishing Delights - Terms of Service

Overview

Welcome to Astonishing Delights. By accessing our website or placing an order, you agree to these Terms of Service.

Astonishing Delights provides handcrafted desserts through our website and online ordering system.

Orders

All orders are subject to availability and acceptance.

Once an order has been placed and payment has been received, we begin preparing your products. As our desserts are made to order, cancellations or changes may not be possible.

We reserve the right to refuse or cancel any order if necessary.

Products

We make every effort to accurately display and describe our products. However, due to the handcrafted nature of our desserts, appearance, decoration, and presentation may vary slightly.

Product availability may change without notice.

Pricing & Payment

All prices are displayed in Pounds Sterling (£).

Full payment is required at checkout unless otherwise agreed.

We reserve the right to update prices at any time.

Collection & Delivery

Customers are responsible for collecting orders at the agreed time and location.

Delivery may be available in selected areas and may be subject to additional charges.

Delivery times are estimates and may be affected by circumstances beyond our control.

Once an order has been collected or successfully delivered, responsibility for the product transfers to the customer.

*DELIVERY NOT CURRENTLY AVAILABLE*

Allergens

While our products are dairy-free, they are prepared in a kitchen that may handle common allergens including:

Wheat (Gluten)
Eggs
Soy
Nuts
Milk

We cannot guarantee an allergen-free environment.

Customers with allergies or dietary requirements should contact us before placing an order.

Refunds

Due to the perishable nature of our products, refunds and returns are generally not available once an order has been collected or delivered.

If there is an issue with your order, please contact us within 24 hours and we will review the matter fairly.

Website Use

You agree not to misuse our website or attempt to interfere with its operation.

All content on this website, including images, branding, logos, and product descriptions, remains the property of Astonishing Delights and may not be copied or reproduced without permission.